=== Pending === 1. '''Pablo Rosales Tejada''' and Jae-Yoon Jung*, "Ontology-based Complex Event Processing for Ubiquitous Cold Chain Logistics", ''KBS''. 1. Jang-Rae Lee, Kwangsup Shin, and Jae-Yoon Jung*, "Bid-based bargaining solution: A dynamic resource allocation mechanism in wireless multimedia networks", ''Sustainability''. 1. '''Young-Yong Jung''', '''Hoonseok Park''', Sang-Chul Kim, and Jae-Yoon Jung*, "Effect analysis among major factors affecting severe injury based on traffic accident data", ''Accident Analysis and Prevention''. 1. '''Jinsung Lee''', Sang-Kuk Kim, and Jae-Yoon Jung*, "Perceived importance for success factors of IT outsourcing: Comparison between clients and vendors", ''ISM''. 1. '''Parul Singh''', '''Min Kyu Sim''', and Jae-Yoon Jung*, "Analysis of Smart Card Data in Public Transportation: A Literature Review", ''TR-C'', under revision. 1. Jae-Yoon Jung et al., "Big Data in Supply Chain Management". 1. '''Aekyung Kim''', Josue Obregon, and Jae-Yoon Jung*, "Constructing Decision Trees from Process Logs for Performer Recommendation", DSS. 1. (Korean) '''Chihyung Park''', Jinsung Lee, Sang-Kuk Kim, and Jae-Yoon Jung*, "P-SERVQUAL: A Quality Measurement Tool for Service Prototyping Based on the Extended Gap Model", Journal of Services Marketing. 1. (Korean) '''Jae-Yoon Jung''', Jinsung Lee, Kyuhyup Oh, and Sang-Kuk Kim, "Innovative Service Design Through Virtual Service Prototyping", Journal of Services Marketing. 1. (Korean) Jae-Yoon Jung and '''Hwanghyun Ma''', "Process Mining for GPS", C&GIS: new SSCI (0.611)