Frameworks #
- COBIT (Control OBjectives for Information and related Technology)
![[http]](/wiki/imgs/http.png)
ISACA (Information Systems Audit and Control Association) (http://www.isaca.org/)
- wikipedia(http://en.wikipedia.org/wiki/COBIT)
- Information Technology Infrastructure Library (ITIL)
- wikipedia(http://en.wikipedia.org/wiki/Information_Technology_Infrastructure_Library)
Standards #
- ISO 20000(http://20000.fwtk.org/)
ISO 20000 (which replaces BS15000) defines the requirements for an IT Service Management System. It sets out the main processes to deliver IT services effectively.
- ISO 2000 documents and Toolkit(http://20000.standardsdirect.org/)
- ISO/IEC 20000-1:2005 and 20000-2:2005 ($349)
- The ISO 20000 Toolkit ($749)
- ISO/IEC 20000-1:2005 and 20000-2:2005 ($349)
BI Tools #
- Open Source Business Intelligence Tools Written in Java
http://www.manageability.org/blog/stuff/open-source-java-business-intelligence
(BI, data mining, OLAP, BAM, etc.)